Privacy Policy 26m Casino – Malaysian User Data Protection

1 Policy Introduction & Scope

26m Casino ("we", "our platform") operates the website and online services accessible at 26mcasino.best. This Privacy Policy explains in detail how we collect, process, store and protect the personal data you provide to us, or that we collect automatically when you use our platform.

This Policy applies to all users of the 26m Casino — including visitors who browse our website only, registered users actively using our services, and former users whose accounts have been closed. Whether you access the platform via a web browser on a laptop, Android smartphone, iPhone, or any other mobile device, this Privacy Policy applies fully to you.

We recognise that trust is the foundation of the relationship between 26m Casino and every user. We are therefore committed to being fully transparent about the data we collect and how it is used. If you ever have questions about your privacy on our platform, our support team is on hand at support@26mcasino.best.

2 Data We Collect

26m Casino collects two main categories of data — data you provide to us directly, and data we collect automatically through your use of the platform.

Data you provide directly:

• Registration information: Your full name, active Malaysian phone number, email address and password when creating a new account
• Identity verification (KYC) information: A copy of your identity card (MyKad), identity card number, and in some cases a selfie photo, to meet anti-money laundering compliance requirements
• Payment information: Your e-wallet account details (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay) or bank account information for DuitNow and FPX processing — including Maybank2u and CIMB Clicks. We do not store full account numbers — only the information required to process your transactions
• Communications: Messages you send to our support team via live chat or email

Automatically collected data:

• Technical data: IP address, web browser type and version, device operating system, screen resolution, and other device information
• Usage data: Pages visited, time spent on each page, games played, total bets placed, win and loss records, and general activity patterns within the platform
• Cookie data: Information collected through cookies and similar tracking technologies — described in further detail in the Cookie Policy section below
• Transaction data: Complete records of all deposits, withdrawals, and bets made through your account

3 How We Use Your Data

26m Casino use collected data solely for legitimate, clearly stated purposes. The following are the primary purposes for which your data is used:

• Account management: Create, verify, and manage your account on the platform 26m Casino
• Transaction processing: Processing your deposits and withdrawals in MYR via your chosen payment method
• Legal compliance: Meeting the KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements mandated under Malaysian law
• Platform security: Detecting and preventing fraud, unauthorised account activity and other security threats
• Customer support: Responding to enquiries and resolving issues you report to our support team
• Service improvement: Analysing aggregated usage patterns (not individual behaviour) to improve the platform interface, game selection, and overall user experience
• Marketing communications: Sending you information about the latest promotions, bonuses and offers at 26m Casino — only to users who have given their consent to receive such communications
• VIP Programme: Managing your VIP programme eligibility and benefits based on your betting activity records

We will not use your data for any purpose other than those stated above without first obtaining your renewed consent. If you wish to withdraw consent for marketing communications at any time, you may do so by updating your account settings or contacting us at support@26mcasino.best.

4 Data Sharing & Disclosure

26m Casino does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. However, there are limited circumstances where we may need to share your data with certain parties:

• Trusted service providers: We share necessary data with third-party service providers that help us operate the platform — including payment gateway providers for processing your MYR transactions, cloud service providers that securely store our platform data, and gaming software providers that supply live casino games and Sports Betting. All such providers are bound by strict data protection agreements and may only use your data for authorised purposes.
• Legal requirements: We will disclose your data if required by Malaysian law, a court order, or a valid request from law enforcement authorities. In such cases, we will endeavour to notify you where permitted by law
• Protection of legitimate interests: We may share data where necessary to prevent fraud, enforce our Terms & Conditions, or protect the safety of other users and our platform

In all of the data-sharing situations described above, we share only the minimum data necessary for that specific purpose. 26m Casino remain accountable for the protection of your data even when it is shared with third parties acting on our behalf.

5 Data Security & Protection

26m Casino implement comprehensive technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or accidental disclosure.

The key security measures we employ include:

• 256-bit SSL Encryption: All communications between your browser and our servers are encrypted using the latest TLS protocol — meaning any data transmitted, including your login credentials and payment details, cannot be read by unauthorised parties even if intercepted
• Secure password storage: Your account password is never stored in plain text — it is stored using an irreversible cryptographic hashing method
• Internal access controls: Only staff 26m Casino with a legitimate business need are permitted to access user data, and all such access is logged and continuously monitored
• Intrusion detection system: Our platform is protected by a 24/7 security monitoring system capable of detecting and responding to suspicious activity in real time
• Two-factor authentication (2FA): We encourage all users to enable 2FA on their accounts as an added layer of security

While we take all reasonable precautions, no security system is completely foolproof. If you suspect that your account has been compromised or you notice any suspicious activity, please contact us immediately via live chat or email at support@26mcasino.best so we can take prompt action to protect your account.

6 Cookie Policy

Platform 26m Casino uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device by your web browser when you visit our site.

Types of cookies we use:

• Essential cookies (required): These cookies are required for core platform functions such as maintaining your login session, remembering your language preferences, and securing forms. Without them, the platform cannot function properly and they cannot be disabled
• Performance and analytics cookies: These cookies help us understand how users interact with our platform — such as which pages are visited most frequently, how long users spend on each page, and where they exit. This data is used in aggregate to improve the user experience
• Functional cookies: These cookies remember your preferences such as preferred font size, display theme and other personal settings to deliver a more personalised experience
• Game session cookies: These cookies store your current session information while you are playing to ensure game continuity and the accuracy of betting records

You can control and manage cookies through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality of the 26m Casino. For instructions on how to manage cookies in a specific browser, please refer to that browser's help documentation.

7 Your Rights as a User

As a user 26m Casino as a resident of Malaysia, you have the following rights regarding your personal data, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA):

To exercise any of the rights above, please contact us at support@26mcasino.best, clearly stating the right you wish to exercise and any relevant details. We will process your request within 14 working days and provide written feedback on the actions we have taken.

8 Data Storage & Deletion

26m Casino retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy, or as required by applicable Malaysian law.

Key data retention periods:

• Active account data: For as long as your account remains active and in use on the 26m Casino
• Financial transaction records: Minimum 7 years after each transaction, in line with Malaysian legal requirements for financial records and AML compliance
• Customer support communication data: 3 years from the date of last communication
• Technical log data: 12 months from the date of creation
• Marketing data: Until you withdraw consent or request deletion

When your account is closed — whether at your request or for any other reason — 26m Casino will delete or anonymise your personal data that is no longer required for legal or operational purposes within a reasonable timeframe. Data that must be retained to meet legal requirements will be stored securely and accessible only to authorised personnel.

9 Children's Privacy

Platform 26m Casino is an adult service intended solely for individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18.

If you are a parent or guardian and become aware that your minor child has registered an account at 26m Casino or have provided their personal data to us, please contact us immediately at support@26mcasino.best. We will take prompt action to close the account and delete all associated data.

26m Casino encourages all parents and guardians to monitor their children's online activity and use appropriate parental control software to prevent access to adult websites.

10 Privacy Policy Amendments

26m Casino reserve the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new legal requirements or relevant technological developments.

When significant changes are made to this Privacy Policy, we will notify you via:

• Notifications displayed upon your next login to your account
• Email to the address registered with your account
• A prominent notice on the main Privacy Policy page

The "Updated" date shown at the top of this page indicates when this Privacy Policy was last revised. Your continued use of the 26m Casino after any amendment takes effect will be considered your acceptance of those changes. If you do not agree with the amendments made, you have the right to stop using the platform and close your account.

11 Contact Us

If you have any questions, concerns or complaints regarding this Privacy Policy or the way 26m Casino managing your personal data, our team is here to help:

• Email: support@26mcasino.best — for detailed privacy enquiries, response time 2–4 working hours
• Live Chat: Available 24/7 directly within the platform — for urgent enquiries

When contacting us regarding privacy matters, please include "Privacy Enquiry" in your message subject line and provide sufficient information for us to identify your account and understand your request. We will respond in English and are committed to resolving every privacy enquiry fairly and within a reasonable timeframe.

This Privacy Policy is governed by the laws of Malaysia, specifically the Personal Data Protection Act 2010 (PDPA). Any disputes arising in connection with this Policy shall be resolved under the jurisdiction of Malaysian courts.